Clarification regarding tendering for all apsects of the revised Lifeline service

A news story on Lifeline broadcast on 17 October 2017 reported that a particular named provider would deliver the regional helpline aspect of the revised Lifeline service. The Public Health Agency would like to clarify that all parts of the service – the regional helpline and the follow-on counselling services in each HSC Trust area – will go out to public tender and contracts will be awarded based on this process. This was clarified on air on 18 October 2017.